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• Server Virtualization
• VMware
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• Data Center
• Windows Server
• SOA
• CRM

• Server Virtualization

  • Shedding light on Hyper-V 3.0 resource monitoring

    Hyper-V 3.0 will feature new resource-monitoring capabilities, which will be a boon for multi-tenant environments that need to calculate chargeback.

  • VCP 5 certification course deadline looms over VMware pros

    VMware pros, who are under pressure to complete their VCP 5 exam before Feb. 29 to avoid additional requirements, yearn for Microsoft-style exams.

  • PVLANs in Hyper-V 3.0: Network isolation without the headaches

    Microsoft Hyper-V 3.0 will introduce PVLANs, a new feature that uses IP address virtualization to solve the network isolation shortcomings of VLANs.

• VMware

  • Using VMware Fusion for Mac to get more from your Windows VM

    VMware Fusion for Mac is a boon for IT pros that work with various OSes. VMware Fusion 4, in particular, can create snapshots and allow a Windows VM to use built-in Mac devices.

  • VMware ESXi security FAQ: Guarding the hypervisor, hosts and more

    As the sole hypervisor of vSphere 5, you need to know the ins and outs of VMware ESXi, especially when it comes to securing the hypervisor and ESXi hosts.

  • Storing VMware ESXi syslog events on a remote Linux server

    Designating a remote Linux server to record VMware ESXi syslog events allows you to access that important information, even if the ESXi host crashes.

• Virtual Desktop

  • How virtual desktops enhance a virtualization disaster recovery strategy

    When disaster strikes a virtual infrastructure, it's a mad dash to get apps back on track. But with virtual desktops in your DR strategy, you won't be out of breath.

  • VMware vSphere Storage Appliance could lower the cost of small VDI

    Using the vSphere Storage Appliance with VMware View could help small VDI implementations save money up front and make it easier to grow.

  • Weighing cloud-hosted virtual desktops vs. VDI

    IT pros don't trust public cloud services, but the benefits of outsourcing virtualized desktops to a cloud provider may outweigh the risks.

• Data Center

  • Data center experts push back on ASHRAE economizer requirements

    An addendum to the ASHRAE 90.1-2010 energy standard could ease energy efficiency requirements on anyone building or significantly expanding data centers in the U.S.

  • Punch up database performance by reorganizing data

    A well-timed mainframe database reorg can result in much improved response.

  • How to find the right systems management tool for the job

    Point tools or management frameworks? Set realistic goals and criteria before choosing a systems management tool.

• Windows Server

  • Bringing Windows RDS to the web: Designing the DMZ

    Remote Desktop Gateway secures Internet access for Remote Desktop Services applications – if you set it up properly.

  • Deciding between blade and rack-mount gear for Windows Server 2008

    Are you looking for scalability or performance? It's important to understand your needs before choosing a Windows Server hardware solution.

  • Kerberos platform interoperability connects Windows to the rest of the world

    The Kerberos authentication protocol ensures safe connections between multiple platforms. Find out just how it creates secure connections in this overview.

• SOA

  • Using enterprise architecture (EA) and SOA to bridge business and IT

    Implementing strong enterprise architecture and SOA helps support both business and software technology growth.

  • Profiles in application integration

    As both service-oriented and cloud-based architecture take the fore, IT shops increasingly value good integration design.

  • SOA growth reveals benefits and lessons

    Service-oriented architecture is a way of including roles (customers, suppliers, engineers, etc) and viewing everything as a service. Generally, we recognize services that are provided by people, machines and both. SOA is the most important development in the last ten years and is 1) Business-oriented - "describe what not how" and 2) Message - "just ask and the service is given".

• CRM

  • Contact center social will (slowly) become norm

    In this expert response, find some ways contact centers are using social media channels to manage customer contact volume.

  • Microsoft makes mobile move with next CRM release

    Microsoft next release of Dynamics CRM includes a new mobile module, offering native support for most mobile devices. It also adds new social, compliance and reporting features.

  • Social media for B2Bs finds engaged, focused customers

    Listen as social media expert Paul Gillin offers tips for using social media in B2B settings.

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