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• Server Virtualization
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• Windows Server
• SOA
• CRM

• Server Virtualization

  • Virtualization disaster recovery tools: No silver bullet solution

    There’s a flood of virtualization disaster recovery tools available, but an effective DR plan may require a combination of technologies and products.

  • Shedding light on Hyper-V 3.0 resource monitoring

    Hyper-V 3.0 will feature new resource-monitoring capabilities, which will be a boon for multi-tenant environments that need to calculate chargeback.

  • VCP 5 certification course deadline looms over VMware pros

    VMware pros, who are under pressure to complete their VCP 5 exam before Feb. 29 to avoid additional requirements, yearn for Microsoft-style exams.

• VMware

  • Using VMware Fusion for Mac to get more from your Windows VM

    VMware Fusion for Mac is a boon for IT pros that work with various OSes. VMware Fusion 4, in particular, can create snapshots and allow a Windows VM to use built-in Mac devices.

  • VMware ESXi security FAQ: Guarding the hypervisor, hosts and more

    As the sole hypervisor of vSphere 5, you need to know the ins and outs of VMware ESXi, especially when it comes to securing the hypervisor and ESXi hosts.

  • Storing VMware ESXi syslog events on a remote Linux server

    Designating a remote Linux server to record VMware ESXi syslog events allows you to access that important information, even if the ESXi host crashes.

• Virtual Desktop

  • Defining VDI users: Who should really be using virtual desktops?

    To figure out whether your company really needs VDI, break down who your potential VDI users are and what exactly they need.

  • How virtual desktops enhance a virtualization disaster recovery strategy

    When disaster strikes a virtual infrastructure, it's a mad dash to get apps back on track. But with virtual desktops in your DR strategy, you won't be out of breath.

  • VMware vSphere Storage Appliance could lower the cost of small VDI

    Using the vSphere Storage Appliance with VMware View could help small VDI implementations save money up front and make it easier to grow.

• Data Center

  • HP previews ProLiant refresh as users eye Cisco UCS

    HP touts new management capabilities for the forthcoming Generation 8 of its ProLiant servers, but some users say they are already looking elsewhere.

  • DevOps, Opscode Chef automate online auction site’s private cloud

    A darling of the DevOps crowd, the Opscode Chef cloud configuration and automation tool is now the central point of IT control for MercadoLibre’s sprawling online auction site.

  • Data center experts push back on ASHRAE economizer requirements

    An addendum to the ASHRAE 90.1-2010 energy standard could ease energy efficiency requirements on anyone building or significantly expanding data centers in the U.S.

• Windows Server

  • Managing access control with Windows Rights Management Services

    Active Directory's Rights Management Services is a good way of managing access to data, but there are caveats.

  • Bringing Windows RDS to the web: Designing the DMZ

    Remote Desktop Gateway secures Internet access for Remote Desktop Services applications – if you set it up properly.

  • Deciding between blade and rack-mount gear for Windows Server 2008

    Are you looking for scalability or performance? It's important to understand your needs before choosing a Windows Server hardware solution.

• SOA

  • Using enterprise architecture (EA) and SOA to bridge business and IT

    Implementing strong enterprise architecture and SOA helps support both business and software technology growth.

  • Profiles in application integration

    As both service-oriented and cloud-based architecture take the fore, IT shops increasingly value top-notch integration design. Stories show application integration is changing today.

  • SOA growth reveals benefits and lessons

    Service-oriented architecture is a way of including roles (customers, suppliers, engineers, etc.) and viewing everything as a service. Generally, we recognize services that are provided by people, machines and both. SOA is the most important development in the last ten years and is 1) Business-oriented - "describe what not how" and 2) Message-oriented - "just ask and the service is given."

• CRM

  • As social media expands, companies need to center social CRM plans

    With social CRM gaining popularity, companies need to identify their audiences are and what social media sites and technology they use, analysts say.

  • Red Sox hit home run with custom Microsoft CRM app

    The Boston Red Sox spent seven years searching for a CRM system to handle ticketing and fan engagement before selecting a custom version of Microsoft CRM.

  • Contact center social will (slowly) become norm

    In this expert response, find some ways contact centers are using social media channels to manage customer contact volume.

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