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Bill Claybrook, Contributor

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• Server Virtualization
• VMware
• Virtual Desktop
• Data Center
• Windows Server
• SOA
• CRM

• Server Virtualization

  • Download the Virtual Data Center E-Zine

    Get exclusive access to the Virtual Data Center E-Zine, published monthly by the experts at SearchServerVirtualization.com.

  • Ten easy ways to extend virtual host resources on the cheap

    Virtual host resources are the lifeblood a virtualization project. Finding ways to extend them will promote growth, even during lean budgetary times.

  • Taking the pain out of the Internet Explorer requirement for RHEV 3.0

    Despite the hoopla over ditching Windows Server, RHEV 3.0 still requires Internet Explorer. But configuring IE doesn’t need to be a hassle.

• VMware

  • Promoting green initiatives with VMware software

    Green initiatives aren’t just for data centers. Reducing electricity use and preventing e-waste at home can be as simple as using free VMware software to virtualize desktops.

  • Replacing self-signed SSL certificates to improve ESXi security

    VMware’s default, self-signed SSL certificates ensure data encryption. By importing certificates from trusted, third-parties, however, you can improve ESXi security even further.

  • Using vCloud Director 1.5 in the real world: Ask the expert

    Although many organizations have been slow to adopt vCloud Director 1.5, one expert predicts a coming increase and offers advice for administrators who are looking to get started.

• Virtual Desktop

  • NVIDIA's virtualized GPU eliminates VDI graphics performance barriers

    VDI isn't known for delivering high-end graphics with great performance, but NVIDIA's virtualized GPU is about to transform virtual desktop graphics.

  • Deconstructing the post-PC era: Cloud-based services won't kill Windows

    The so-called post-PC era we've entered doesn't necessarily negate the need for Windows. Cloud-based services are all the rage, but we'll still need desktop management.

  • Uncovering hidden VDI cost savings: How to boost your VDI ROI

    Dig around and you might just find some VDI cost savings you wouldn't expect. Remote access, server discounts and storage consolidation can help you increase VDI ROI.

• Data Center

  • Optimize data center virtualization with strategic capacity planning

    Use strategic capacity planning to future-proof your data center's virtualization efficiency and make the most of server hardware.

  • Download the High Performance Comptuing E-Zine

    Get exclusive access to the High Performance Computing E-Zine, produced quarterly by the independent experts and analysts at SearchDataCenter.com

  • Changes to z/OS 1.13 help Java adoption and boost mainframe capacity

    Updates to zFS, better Java performance and tweaks to z/OSMF make IBM's z/OS 1.13 a solid release for developers.

• Windows Server

  • How P2V tools can help you choose between Hyper-V and VMware

    Hyper-V or VMware? The question's not going away, but migration planning products can help you give a more informed answer.

  • Why Workflow may be PowerShell v3's most important feature

    Your task list is about to be reborn. Our expert explains how Workflow will help you now -- and how it will help guide Microsoft in the future.

  • Test your System Center 2012 knowledge

    What's new in System Center 2012? See how much you know about a wide variety of topics in System Center.

• SOA

  • Service virtualization arises to meet services testing obstacles

    Service virtualization allows teams to simulate services before they are truly available. That’s a plus for Agile development and integration testing.

  • App integration advisory: Use ESBs for message routing, translation

    Middleware experts advise that an ESB can help a SOA, but it can be harmful if used in the wrong cases.

  • How will mainframes fare in the face of mobile and Web?

    Heard at IBM Impact: Mainframes mean high-integrity transactions. How does this jibe with mobile apps using ''eventually consistent'' transactions?

• CRM

  • Call center agents’ behavior should be focus -- not clunky metrics

    A consultant at the recent ACCE call center expo urged call centers to drop the glut of performance metrics and favor a human approach.

  • Health care reform catalyst for customer service improvements

    Although many don’t immediately think of CRM and health care together, recent U.S. legislative changes to health care standards are causing organizations to think of patients as customers

  • Mobile CRM apps aim to connect smartphones, contact centers

    Customers won’t start from scratch with new mobile app “bridge” programs that transfer their information to contact centers.

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