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• Server Virtualization
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• CRM

• Server Virtualization

  • How to achieve optimal resource allocation and why that matters

    Optimal resource allocation is a tricky tightrope act for even experienced IT pros, but you can ease the process by asking yourself a few questions.

  • Virtualization widens schism between server and networking teams

    Virtual networking has revived tensions between server and networking teams within data centers, but it's a dynamic both sides must embrace.

  • Strike a common-sense balance when deciding what to automate

    Consider the many factors that determine the potential return on investment when deciding when and what to automate.

• VMware

  • VMware vCloud Director evaluation guide: Five use cases to consider

    VMware vCloud Director brings cloud computing features to vSphere shops, but it's a significant investment that warrants serious evaluation first.

  • Tough Metro vMotion requirements make for a dream infrastructure

    VMware's Metro vMotion requirements for networking, storage and vCenter keep live VM migration between data centers just a dream for most IT shops.

  • IT, meet security: Why vSphere security is all about collaboration

    Strong vSphere security comes from collaboration and the right server virtualization security tools and processes.

• Virtual Desktop

  • VDI thin clients reduce hardware management headaches

    The initial hope for VDI thin clients was to reduce costs, but admins now just want convenience. Vendors at Citrix Synergy delivered new options.

  • Citrix simplifies VDI again with XenDesktop 7-XenApp combo

    Citrix VDI admins can deploy and manage XenDesktop and XenApp under the same architecture, something they expected for years.

  • Citrix kills its Application Streaming feature, directs users to App-V

    Citrix has officially ceased development and support for its Application Streaming feature, and has directed IT pros to use Microsoft App-V instead.

• Data Center

  • Data center modernization starts with cloud, SDN and virtualization

    Some of the technologies driving data center modernization include cloud computing, flash storage, virtualization and software-defined networking.

  • Data center technologies evolve to meet tomorrow's computing demands

    VMware's upcoming public cloud and AMD's 64-bit ARM servers are technologies for the data center that exemplify the changes in the IT industry.

  • New data center cooling strategies to improve efficiency, lower costs

    Stagnant strategies for data center cooling will keep energy bills climbing ever higher, but a more modern approach can bring them back down to earth.

• Windows Server

  • Microsoft delivers patch updates for Windows Server 2012, Windows 8

    Microsoft delivered two critical and eight important bulletins in May's Patch Tuesday release, fixing issues in Windows Server 2012 and Office apps.

  • Windows Azure Active Directory steps out of the shadows

    As Windows Azure Active Directory moves into general availability, we look at how it can help admins manage user authentication in the cloud.

  • Steps to read XML files with PowerShell

    Wondering how to get PowerShell to read XML files? Our expert explains a few methods you could use.

• SOA

  • Quiz: How much do you know about NoSQL databases?

    Test your NoSQL knowledge with this five-question quiz.

  • Architects can meet mobile user needs by altering mindset

    Smartphones, tablets and desktop computers don't just differ in screen size; they are different form factors.

  • Tools and practices to create a meaningful SOA ALM process

    To create a meaningful SOA ALM process, architects have to remember modern apps are increasingly using components.

• CRM

  • ACCE conference honors the best workers in the call center industry

    The ACCE conference celebrated its 10th anniversary with the ICMI awards dinner. Find out which companies were recognized for excellence in service.

  • Windows 8 operating system a marked change in touchscreen environments

    Move aside iOS: Windows 8 operating system could be what turns tablets and smartphones into serious business platforms.

  • Mobile technology makes time management challenging

    Mobile technology has made it easier to solve problems at the office while we aren't at the office. But all that connectedness could mean more work and less play.

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