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What cloud users and providers can learn from AWS reboot

A Xen hypervisor issue forced Amazon Web Services to reboot EC2, causing issues for customers. Are disruptions just part of the cloud package?

You can run and hide, but you can't avoid disruptions when it comes to cloud computing.

Recently, cloud giant Amazon Web Services rebooted its EC2 following a Xen hypervisor issue and it affected many customers.

"It is a fact that at the end of the day, whether you're in a cloud, you're in a data center or in a server cloud, that there's hardware and there's outages," said Lisa Noon, client partner at Cloud Technology Partners Inc.

Noon discussed the AWS reboot among other cloud news on the Cloud Computing Weekly podcast with host David Linthicum. Other topics include:

1. Russian President Vladimir Putin made waves in the IT world when he signed a law to keep all of Russia's data in Russian data centers. "Putin isn't messing around anymore … The data has to stay on Russia's soil and if [public cloud providers] don't abide by that, they're not going to be allowed in the country anymore," Linthicum said.

What is the impact of international politics on cloud computing?

"Having this paranoia and wanting to have all these isolationisms in terms of cloud-based systems and not participating in the global economy, you're just going to hurt your country," Linthicum said.

Would the market suffer major consequences if public cloud providers were kicked out of Russia? Is Russia trying to create its own Internet? (2:03-8:11)

2. Reboots similar to the AWS are going to become commonplace, Linthicum and Noon agreed. Does the problem lie with the technology?

"Providers and data center management teams are out there every single day, improving the way they manage those kinds of patches … and everything else they have to do so they don't disrupt anything," Noon said. Both agree there needs to be better communication between cloud providers and customers.

But is there any way to avoid these disruptions completely? Linthicum and Noon think it's just the nature of the business. "Software is software," Noon said, "and once in a while you get bugs."

What can the other cloud providers learn from these issues? (8:12-19:34)

Next Steps

Limiting the potential for cloud outages

Office 365 silent patch creates a lot of noise

Breaking down cloud disaster recovery

This was last published in October 2014

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