About This Topic
Deployed correctly, cloud computing will save you money, but there are lots of caveats to getting it right. And with on-demand, pay-as-you-go cloud services, it's critical to write rock-solid service-level agreements to ensure service levels are being met. This topic covers the reliability of cloud services, how to write SLAs to ensure cost-effective use of cloud services and how to weigh cloud providers' service levels and cloud pricing. This topic also includes information on how to build and manage a private cloud infrastructure to reduce IT costs. This topic covers pay-as-you-go services, writing service-level agreements for the cloud, SLA management, ensuring service levels in the cloud, monitoring service-level performance and the economics of cloud computing.