Negotiating service-level agreements and billing with cloud providers News
January 21, 2016
Public cloud vendors improved uptime percentages in 2015, while customers have learned to better handle cloud outages and what works best in their environments.
October 29, 2015
Both cloud providers and their users are responsible for data security in the cloud. Unfortunately, it's not always easy determining who's accountable for what.
August 31, 2015
Even as cloud adoption grows, many cloud provider SLAs still need to evolve to more accurately reflect real-world enterprise use cases.
June 04, 2015
While a cloud provider's vast network of data centers helps maintain uptime and availability, it can be a compliance nightmare for some IT pros.
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Know the best choices when pricing cloud app solutions? Take this quiz and see how your answers compare to expert opinions. Continue Reading
As more and more workloads move to the cloud, cloud provider SLAs should evolve in a number of ways. Here are the changes cloud experts and users would like to see. Continue Reading
Latency greatly affects how usable and enjoyable devices and communications are. Those problems can be magnified for cloud service communications, which can be especially prone to latency for a number of reasons. Continue Reading
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As states develop different standards for taxing cloud computing services, uncertainties remain for cloud vendors and users alike. Continue Reading
As enterprise IT teams cozy up to the idea of public cloud, they're moving more core, Windows workloads off premises -- but first, they face a number of tough decisions. Continue Reading
For successful cloud deployment, IT teams should move away from the traditional break/fix model, and adopt a cloud broker mind-set instead. Continue Reading
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Service-level agreements for cloud computing will fail unless you approach the process like a small project. Expert Tom Nolle offers three steps for creating an effective cloud SLA. Continue Reading
SLAs help users know what to expect from their cloud provider. But they also present a number of headaches for the enterprise, according to legal experts. Continue Reading
Hybrid cloud gives enterprises the best of private and public cloud worlds. But effective management starts with addressing three key issues. Continue Reading
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Deployment is only half of the hybrid cloud battle. How can I guarantee my hybrid environment is secure and high-performing? Continue Reading
When it comes to cloud licensing, the devil's in the details -- from support to the fine print. Do you know what to look for to avoid getting burned? Continue Reading
Moving applications to a public IaaS or PaaS can complicate existing software licensing. Is a cloud-specific license with your provider the answer? Continue Reading