Negotiating service-level agreements and billing with cloud providers News
July 29, 2016
A cloud service agreement helps providers and users know what to expect before going into business together – but it's crucial to read the fine print and understand the different commitments for ...
January 21, 2016
Public cloud vendors improved uptime percentages in 2015, while customers have learned to better handle cloud outages and what works best in their environments.
October 29, 2015
Both cloud providers and their users are responsible for data security in the cloud. Unfortunately, it's not always easy determining who's accountable for what.
August 31, 2015
Even as cloud adoption grows, many cloud provider SLAs still need to evolve to more accurately reflect real-world enterprise use cases.
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Cloud computing is a general term for the delivery of hosted services over the internet. These services are broadly divided into three categories: IaaS, PaaS and SaaS. Continue Reading
CISOs may be unfamiliar with cloud service-level agreements, but they're still a necessary part of enterprise security. Expert Mike O. Villegas has some tips to build cloud SLAs. Continue Reading
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With expanded Azure licensing options from Microsoft, some enterprises moving workloads to the cloud won't have to repurchase software they already own. Continue Reading
As states develop different standards for taxing cloud computing services, uncertainties remain for cloud vendors and users alike. Continue Reading
As enterprise IT teams cozy up to the idea of public cloud, they're moving more core, Windows workloads off premises -- but first, they face a number of tough decisions. Continue Reading
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Subscriptions are not as black and white as they seem. Review the concepts, roles and challenges involved when planning and managing subscriptions for Azure. Continue Reading
While some are more flexible than others, not all SLAs are set in stone. Review your requirements with your cloud provider to see if there are areas you can negotiate. Continue Reading
Service-level agreements for cloud computing will fail unless you approach the process like a small project. Expert Tom Nolle offers three steps for creating an effective cloud SLA. Continue Reading
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As more and more workloads move to the cloud, cloud provider SLAs should evolve in a number of ways. Here are the changes cloud experts and users would like to see. Continue Reading
Hybrid cloud gives enterprises the best of private and public cloud worlds. But effective management starts with addressing three key issues. Continue Reading
Deployment is only half of the hybrid cloud battle. How can I guarantee my hybrid environment is secure and high-performing? Continue Reading