Negotiating service-level agreements with cloud providers news, help and research


	Home > Cloud computing Topics > Cloud costs, management and SLAs > Negotiating service-level agreements with cloud providers

Cloud computing Topics:

EMAIL THIS

TOPICS HOME

BROWSE ALL CLOUD COMPUTING TOPICS

RSS FEEDS


Negotiating service-level agreements with cloud providers Negotiating a good service-level agreement is central to managing cloud-based service costs and ensuring service availability. Learn how to negotiate SLAs to get the benefits of an on-demand, pay-as-you go cloud-based model without falling prey to overcharging and poor performance and service levels. Also learn how to evaluate cloud providers to negotiate the most cost-effective service-level agreement. This topic covers pay-as-you-go services, writing service-level agreements for the cloud, Force.com, Salesforce.com, multi-tenant infrastructure, ensuring performance and availability in the cloud, Google Apps, SLA management, managed hosting providers and Hyperic.



IN THIS TOPIC:	NEWS (8) , EXPERT TECHNICAL ADVICE (2)


NEWS: 1 - 3 of 8


	Amazon EC2 attack prompts customer support changes SearchCloudComputing.com \| 12 Oct 2009 ARTICLE - A recent distributed denial-of-service attack exposed some critical weaknesses in how Amazon Web Services administers its cloud. EC2 chief says changes are in the works.


	Rackspace pitches pricey private cloud SearchCloudComputing.com \| 29 Jul 2009 ARTICLE - With fenced off servers running VMware, Rackspace's new twist on managed hosting hopes to ease big customers into the cloud.


	Lightning crashes at Amazon, IBM plays in the cloud SearchCloudComputing.com \| 19 Jun 2009 ARTICLE - This week's headlines: Lightning crashes at Amazon, IBM wants to play in the cloud.


	VIEW ALL NEWS ON NEGOTIATING SERVICE-LEVEL AGREEMENTS WITH CLOUD PROVIDERS


EXPERT TECHNICAL ADVICE: 1 - 2 of 2


	Making sense of cloud-based SLAs Submitted By: SearchCloudComputing.com \| 09 Jun 2009 TIP - SLAs have become the main link between IT departments and cloud service providers, making it essential to understand how they can make or break a services relationship.


	Meeting performance standards and SLAs in the cloud Submitted By: SearchCloudComputing.com \| 22 May 2009 TIP - There are six critical elements of cloud behavior that should be considered to meet performance levels in a cloud computing environment.


	VIEW ALL EXPERT TECHNICAL ADVICE ON NEGOTIATING SERVICE-LEVEL AGREEMENTS WITH CLOUD PROVIDERS

SEE ALSO - Topics Related to Negotiating service-level agreements with cloud providers:
Economics of cloud computing, Cloud usage, monitoring, billing, management tools

SEARCH

TechTarget provides technology professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective purchase decisions and managing their organizations' technology projects - with its network of technology-specific websites, events and online magazines.


TechTarget Corporate Web Site \| Media Kits \| Site Map All Rights Reserved, Copyright 2009, TechTarget \| Read our Privacy Policy