Negotiating service-level agreements and billing with cloud providers Definitions

  • C

    cloud computing

    Cloud computing is a general term for the delivery of hosted services over the internet.

  • cloud sourcing

    Cloud sourcing is an arrangement in which a company pays a third-party cloud hosting provider to deliver and support IT services that could be provided in-house.

  • D

    data residency

    Data residency is a concept that refers to the physical location of information, as well as the local regulations imposed on that information based on where it resides.

  • E

    European Cloud Computing Strategy (ECCS)

    The European Cloud Computing Strategy (ECCS) is an initiative established by the European Commission to promote the adoption of cloud computing services.

  • H

    hybrid cloud

    Hybrid cloud is a cloud computing environment that uses a mix of on-premises, private cloud and third-party, public cloud services with orchestration between the two platforms.

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