SaaS support Definitions

  • C

    cloud computing

    Cloud computing is a general term for anything that involves delivering hosted services over the Internet. These services are broadly divided into three categories: Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS).

  • cloud database

    A cloud database is a collection of informational content, either structured or unstructured, that resides on a private, public or hybrid cloud computing infrastructure platform.

  • cloud integration

    Cloud integration is the act of combining different cloud-based systems into an integral whole. The term may also refer to joining cloud-based systems with on-premises systems.

  • cloud sprawl

    Cloud sprawl is the uncontrolled proliferation of cloud instances, services or providers that are used by an enterprise. It is typically caused when an organization lacks visibility into and control over its cloud computing environment.

  • G

    G-Cloud (Government Cloud)

    Government Cloud, also referred to as G-Cloud, is a U.K. government program to promote government-wide adoption of cloud computing.

  • H

    Host Analytics

    Host Analytics is a provider of cloud-based corporate performance management (CPM) software.

  • M

    Microsoft Azure (Windows Azure)

    Microsoft Azure, formerly known as Windows Azure, is Microsoft's public cloud computing platform.

  • MuleSoft

    MuleSoft is an integration platform provider that connects SaaS and legacy applications both on-premises and in the cloud with its Anypoint Platform.

  • S

    shadow IT

    Shadow IT is hardware or software that is not supported by an organization's IT department.  The term often carries a negative connotation because it implies the IT department has not approved the technology or doesn’t even know that employees are using it.

  • Software as a Service (SaaS)

    Software as a service (SaaS) is a software distribution model in which a third-party provider hosts applications and makes them available to customers over the Internet.

  • SPI model

    SPI is an acronym for the most common cloud computing service models, software as a service, platform as a service and infrastructure as a service.

  • X

    XaaS (Anything as a Service)

    XaaS is a general, collective term that refers to the delivery of anything as a service.

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