News

Cloud computing SLAs

• February 13, 2018 13 Feb'18

  Oracle Cloud data center buildup aims to enchant enterprises

  An updated Oracle Cloud SLA becomes the first to factor in performance standards for customers -- one of several moves aimed at luring enterprises to its expanding public cloud.

• July 29, 2016 29 Jul'16

  In the fine print: Dissecting a cloud service agreement

  A cloud service agreement helps providers and users know what to expect before going into business together – but it's crucial to read the fine print and understand the different commitments for ...

• January 21, 2016 21 Jan'16

  Cloud outage audit update: The challenges with uptime

  Public cloud vendors improved uptime percentages in 2015, while customers have learned to better handle cloud outages and what works best in their environments.

• October 29, 2015 29 Oct'15

  Cloud security requires shared responsibility model

  Both cloud providers and their users are responsible for data security in the cloud. Unfortunately, it's not always easy determining who's accountable for what.

• August 31, 2015 31 Aug'15

  IT pros crave a new kind of cloud SLA

  Even as cloud adoption grows, many cloud provider SLAs still need to evolve to more accurately reflect real-world enterprise use cases.

• June 04, 2015 04 Jun'15

  Cloud data residency an issue of global proportions

  While a cloud provider's vast network of data centers helps maintain uptime and availability, it can be a compliance nightmare for some IT pros.

• January 09, 2015 09 Jan'15

  Verizon Cloud off to rocky start with 48-hour downtime

  Verizon Cloud will be down for up to 48 hours this weekend. But with a relatively small customer base, the biggest impact could be on future customers.

• December 24, 2014 24 Dec'14

  Cloud outage audit 2014 reveals AWS on top, Azure down

  Cloud outages happen -- but for major providers such as AWS, it isn't often. See how Azure, Google, Rackspace and other IaaS vendors fared in 2014.

• December 05, 2014 05 Dec'14

  Cloud migration tools clear applications' path to cloud

  Cloud migrations are never easy or cheap, but the best results come when applications are re-architected to take advantage of what the cloud can offer.

• December 03, 2014 03 Dec'14

  Choosing between AWS vs. Google vs. Azure cloud storage

  Comparing cloud storage options can be daunting, especially AWS vs. Google vs. Azure. Focus on cloud storage services and features -- not just prices.

• February 15, 2013 15 Feb'13

  PCI DSS cloud computing guidelines strike discord among would-be adopters

  If cloud security has worried you, the Payment Card Industry Security Standards Council report with PCI DSS cloud guidance might add to the confusion.

• January 23, 2013 23 Jan'13

  Virtual private clouds offer customers SLA security

  Virtual private clouds can get the best of both the public and private cloud worlds, some enterprises say.

• January 23, 2013 23 Jan'13

  Amid criticism, HP pledges to refine SLAs for IaaS

  Public cloud SLAs are confusing and incomplete, analysts say; in response, HP reveals plans to update its SLAs for IaaS.

• December 06, 2012 06 Dec'12

  HP undercuts Rackspace on OpenStack IaaS price

  HP made its first public cloud service generally available this week, with prices and an SLA that may intrigue Amazon and Rackspace IaaS users.

• July 13, 2012 13 Jul'12

  Still single? Blame the recent Amazon EC2 outages

  Recent AWS outages didn't just keep folks from streaming Netflix movies or sharing pics -- they may have denied some from their happily ever after.