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Negotiating service-level agreements and billing with cloud providers News
February 13, 2018
An updated Oracle Cloud SLA becomes the first to factor in performance standards for customers -- one of several moves aimed at luring enterprises to its expanding public cloud.
July 29, 2016
A cloud service agreement helps providers and users know what to expect before going into business together – but it's crucial to read the fine print and understand the different commitments for ...
January 21, 2016
Public cloud vendors improved uptime percentages in 2015, while customers have learned to better handle cloud outages and what works best in their environments.
October 29, 2015
Both cloud providers and their users are responsible for data security in the cloud. Unfortunately, it's not always easy determining who's accountable for what.
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Cloud insurance is any type of financial or data protection obtained by a cloud service provider. Continue Reading
Cloud computing is a general term for anything that involves delivering hosted services over the Internet. These services are broadly divided into three categories: Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and ... Continue Reading
Hybrid cloud is a cloud computing environment that uses a mix of on-premises, private cloud and third-party, public cloud services with orchestration between the two platforms. Continue Reading
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The flight path from your legacy ERP vendor's on-premises software to a cloud version needn't be linear. In fact, you may want to rethink the entire route. Continue Reading
Google's committed use discounts cut cloud costs, but they aren't right for all workloads. Learn when to use them, potential risks and how they compare to AWS Reserved Instances. Continue Reading
As the price wars die down, cloud providers now target new land to expand their data center footprints. But will these new data centers impact users' workloads? Continue Reading
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SaaS apps offer convenience, but enterprises still need to do their due diligence with prospective vendors. Follow these tips to get the best SaaS service-level agreement. Continue Reading
For some enterprises, it's difficult enough to manage and optimize the costs of a single cloud platform. And in a multi-cloud environment, those challenges only increase. Continue Reading
CISOs may be unfamiliar with cloud service-level agreements, but they're still a necessary part of enterprise security. Expert Mike O. Villegas has some tips to build cloud SLAs. Continue Reading
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As more and more workloads move to the cloud, cloud provider SLAs should evolve in a number of ways. Here are the changes cloud experts and users would like to see. Continue Reading
Hybrid cloud gives enterprises the best of private and public cloud worlds. But effective management starts with addressing three key issues. Continue Reading
Deployment is only half of the hybrid cloud battle. How can I guarantee my hybrid environment is secure and high-performing? Continue Reading