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Negotiating service-level agreements and billing with cloud providers News
February 13, 2018
An updated Oracle Cloud SLA becomes the first to factor in performance standards for customers -- one of several moves aimed at luring enterprises to its expanding public cloud.
July 29, 2016
A cloud service agreement helps providers and users know what to expect before going into business together – but it's crucial to read the fine print and understand the different commitments for ...
January 21, 2016
Public cloud vendors improved uptime percentages in 2015, while customers have learned to better handle cloud outages and what works best in their environments.
October 29, 2015
Both cloud providers and their users are responsible for data security in the cloud. Unfortunately, it's not always easy determining who's accountable for what.
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Hybrid cloud is a cloud computing environment that uses a mix of on-premises, private cloud and third-party, public cloud services with orchestration between the two platforms. Continue Reading
A cloud SLA (cloud service-level agreement) is an agreement between a cloud service provider and a customer that ensures a minimum level of service is maintained. Continue Reading
Azure's subscription structure lets admins break out responsibility for billing and resource management. But first, they need to know concepts such as accounts and departments. Continue Reading
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Google's committed use discounts cut cloud costs, but they aren't right for all workloads. Learn when to use them, potential risks and how they compare to AWS Reserved Instances. Continue Reading
As the price wars die down, cloud providers now target new land to expand their data center footprints. But will these new data centers impact users' workloads? Continue Reading
With expanded Azure licensing options from Microsoft, some enterprises moving workloads to the cloud won't have to repurchase software they already own. Continue Reading
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For some enterprises, it's difficult enough to manage and optimize the costs of a single cloud platform. And in a multi-cloud environment, those challenges only increase. Continue Reading
CISOs may be unfamiliar with cloud service-level agreements, but they're still a necessary part of enterprise security. Expert Mike O. Villegas has some tips to build cloud SLAs. Continue Reading
Subscriptions are not as black and white as they seem. Review the concepts, roles and challenges involved when planning and managing subscriptions for Azure. Continue Reading
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As more and more workloads move to the cloud, cloud provider SLAs should evolve in a number of ways. Here are the changes cloud experts and users would like to see. Continue Reading
Hybrid cloud gives enterprises the best of private and public cloud worlds. But effective management starts with addressing three key issues. Continue Reading
Deployment is only half of the hybrid cloud battle. How can I guarantee my hybrid environment is secure and high-performing? Continue Reading