SaaS support and licensing

While SaaS applications don't run on an enterprise's own internal infrastructure, IT teams are still responsible for supporting user access to these third-party cloud offerings. Read expert advice on SaaS support and licensing, ranging from how to set up access controls to navigating relationships with SaaS vendors to ensure high availability, optimal costs and more.

May 13, 2021 13 May'21
IT pros see AWS SaaS Boost as a rudimentary start

AWS SaaS Boost may give developers a place to begin, but the new open source project needs work to become more than a lock-in tool for AWS, according to industry observers.
February 11, 2021 11 Feb'21
Rewind backup moves forward with BackHub acquisition

With the acquisition of BackHub, Rewind's SaaS data protection extends to GitHub, helping customers protect their code without having to cobble together backup themselves.
June 03, 2020 03 Jun'20
AWS Marketplace update eases SaaS contract changes

Customers who buy software from ISVs through AWS Marketplace now have an easier way to update contract terms during the span of an existing agreement. The feature should help customers manage contract sprawl, analysts say.
May 11, 2020 11 May'20
Rubrik Polaris enhancements unveiled at Forward summit

Rubrik Polaris data management platform extended its support to several cloud workloads popular among enterprise customers: AWS RDS, Google Cloud Platform and Microsoft OneDrive.

Bring yourself up to speed with our introductory content

cloud sprawl

Cloud sprawl is the uncontrolled proliferation of an organization's cloud instances, services or providers. Continue Reading
cloud ERP

Cloud ERP is a type of enterprise resource planning (ERP) software that runs on a provider's cloud computing platform, rather than on premises in an enterprise's own data center. Continue Reading
Basics of SaaS testing, challenges and strategies

With the software-as-a-service model, QA professionals must address particular test challenges and criteria. Let's look at those SaaS issues and the strategies to navigate them. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Should you migrate your on-premises app or go cloud-native?

Learn how cloud-native application development differs from traditional architecture, as well as the benefits and challenges in making the switch. Continue Reading
Understand cloud abstraction for your IT needs

Cloud users must select a cloud abstraction layer that meets their business requirements. Consider factors such as level of control and security when choosing SaaS, PaaS or IaaS. Continue Reading
Software as a Service (SaaS)

Software as a service (SaaS) is a software distribution model in which a third-party provider hosts applications and makes them available to customers over the Internet. Continue Reading

Learn to apply best practices and optimize your operations.

Steer clear of trouble while following the Office 365 roadmap

There are literally hundreds of changes coming to the collaboration platform that affect email and other services. Here's what IT can do to help ease the transition for end users. Continue Reading
Licensing changes reveal Microsoft's cloud strategy

IT analysts share insights on the Microsoft licensing updates, and what it says about the on-premises giant's push for Azure adoption and the impact on current and future workloads. Continue Reading
Best practices for negotiating a SaaS SLA

SaaS apps offer convenience, but enterprises still need to do their due diligence with prospective vendors. Follow these tips to get the best SaaS service-level agreement. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Consider Office 365 MFA to thwart attacks

More remote users are working on their own equipment, which opens an organization to a hack attempt. Office 365 customers can use multifactor authentication to lower this risk. Continue Reading
Reduce cloud latency for remote employees and offices

Latency remains an issue for cloud users with remote facilities. See how SD-WAN and satellites can improve network performance for enterprises with distributed workers and offices. Continue Reading
How to lock down rising Office 365 costs

Avoid springing a money leak in your Office 365 tenant by keeping closer tabs on several areas and following more frugal practices. Continue Reading